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Our support team is always willing and ready to offer support to both new potential customers as well as offer the highest quality of service to our current customers. Before contacting us with a support ticket, please check out our FAQ's and Support Forum as many common questions have already been answered in there. |
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| Frequently Asked Questions | ||
| Find solutions to commonly asked questions and problems. This is a very useful section and we have many answers to customer questions posted in this section. | ||
| Suggestions and Improvements | ||
| We are always striving for improvement and encourage customer feedback. If you have any ideas or suggestions on how to improve our software or services, please post them in the suggestions and Improvements section of our forum. | ||
| Support Ticket | ||
| If you cannot find the answers you are looking for in any of these sections, please send us a support ticket. We will do our best to answer your questions within 24 hours, but please allow us up to 48 hours to respond. | ||
| Contact | ||
| Feel free to contact us by form mail, e-mail or phone. We are always here to answer questions and we will do our best to respond to your questions within 24 hours, but please allow us up to 48 hours. | ||
| Request a Quote | ||
| If your school would like to use a PO, you can fill out the form on the next page and we will email you a quote which can be submitted to your school district to generate a PO. | ||
| Newsletter | ||
| We offer a newsletter that will come out a handful of times per year. This is a great way to keep up to date with your software and to be informed of new software releases. Just click the Newsletter link above and enter your email address. | ||
| Remote Support | ||
| If we ask you to log into our remote support session or to demo the software, please download and install this application. We will then give you an ID number for your session. | ||